1. Information we collect
Information you provide: when you contact us or submit a form, you may provide your name, email address, and message content. If you create an account or purchase access (where available), you may also provide billing-related details handled by our payment partners.
Automatically collected data: like most websites, we may collect device and usage data such as IP address, approximate location (city/country), browser type, pages visited, and timestamps. This helps us protect the site and understand how users interact with content.
2. How we use your information
- To provide and improve the Services, including course access and website performance.
- To respond to support requests and communicate about your account or purchases.
- To maintain security, prevent fraud, and protect our users and platform.
- To analyze trends and improve course quality, templates, and user experience.
3. Legal bases for processing (where applicable)
Depending on your location, we may rely on one or more legal bases: performance of a contract (providing the Services), legitimate interests (improving and securing the Services), consent (where required for certain cookies or marketing), and compliance with legal obligations.
4. Cookies and analytics
We may use cookies or similar technologies to keep the site working, remember preferences, and measure usage. You can control cookies through your browser settings. If we use optional analytics or marketing cookies, we will present choices where required by law.
5. Sharing of information
We do not sell your personal information. We may share limited information with:
- Service providers that support our operations (e.g., hosting, email delivery, payment processors). They may process data only to provide services to us.
- Legal and safety authorities when required by law or to protect rights, safety, and security.
- Business transfers if the company is involved in a merger, acquisition, or asset sale, where information may be transferred as part of the transaction.
6. Data retention
We keep personal information only as long as necessary for the purposes described in this Policy, including providing the Services, maintaining records, and meeting legal obligations. Support emails may be retained to track and improve support quality, unless you request deletion where applicable.
7. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. Please use a strong password and keep your login credentials private.
8. Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information, object to processing, or request portability. You may also withdraw consent where processing relies on consent. To exercise rights, contact [email protected]. We may need to verify your identity before responding.
9. Children
The Services are not intended for children under the age where parental consent is required by law. If you believe a child has provided personal information, contact us and we will take appropriate steps.
10. International transfers
Your information may be processed in countries where our service providers operate. Where required, we implement appropriate safeguards for international transfers, such as contractual protections.
11. Third-party links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
12. Changes to this Policy
We may update this Policy from time to time to reflect changes in law or our practices. We will update the “Last updated” date and may provide additional notice where required.
13. Contact
Questions or requests regarding privacy can be sent to [email protected].